FAQS::?{+1_855_509_38.59} US How to get Lufthansa to respond?

• Ja 54 0

  Message de Jabad58011 le …
  [font=Arial, sans-serif]If you are waiting for Lufthansa to answer a question?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] resolve a booking problem?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] process a refund?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or respond to a complaint?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] the most effective approach is to use the appropriate Lufthansa support channel and provide all relevant booking information clearly. Start with Lufthansa’s official website or app?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] check your booking details?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and use the available customer-service or feedback options for your specific issue. If you have already contacted Lufthansa and received no response?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] keep your case reference number and follow up through another official channel.[/font]
  [font=Arial, sans-serif]Travelers sometimes search for additional contact options when they cannot get an answer quickly. One number that may appear in online searches is [/font][font=Arial, sans-serif]?{+1_855_509_38.59} US +44-808-175-73.75 (UK)][/font][font=Arial, sans-serif]. This number has not been established here as an official Lufthansa customer-service number?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] so travelers should verify any contact number through Lufthansa’s official website before sharing payment details?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] passport information?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or other sensitive personal data.[/font]
  [font=Arial, sans-serif]Why is Lufthansa not responding?[/font]
  [font=Arial, sans-serif]There can be several reasons why a Lufthansa response is delayed. Airlines receive large numbers of inquiries involving flight cancellations?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] delays?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] baggage?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] refunds?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] schedule changes?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] ticketing?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and frequent-flyer accounts. Response times can also vary depending on the type of request?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] the country where the booking was made?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and whether the matter requires investigation by another department.[/font]
  [font=Arial, sans-serif]Another common reason is that the request was submitted through a channel that is not designed for the particular problem. For example?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] a passenger seeking a refund may need to use a refund-specific process rather than sending a general customer-service message. Similarly?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] baggage claims may require information from the airport baggage service process.[/font]
  [font=Arial, sans-serif]Before sending another message?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] review your original communication carefully. Look for an automated confirmation?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] case number?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] reference number?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or estimated response information. Your confirmation email may also contain instructions for continuing the case.[/font]
  [font=Arial, sans-serif]How to get Lufthansa to respond faster[/font]
  [font=Arial, sans-serif]The first step is to identify exactly what you need Lufthansa to do. A message saying that you have a problem with your flight may require additional communication before an agent can understand the issue. A concise request such as “I am requesting a refund for a canceled flight and my booking reference is ABC123” gives the support team more useful information immediately.[/font]
  [font=Arial, sans-serif]Include your booking reference?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] passenger name?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] flight number?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] travel date?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and a short description of the problem. If you have already contacted Lufthansa?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] include your previous case number. If you are requesting reimbursement?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] explain what expense you are claiming and attach relevant receipts when the official process allows attachments.[/font]
  [font=Arial, sans-serif]Avoid sending multiple unrelated messages through several channels at the same time unless your situation is urgent. Multiple duplicate requests can make it harder to follow the history of a case. Instead?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] keep a record of every contact attempt and use the appropriate follow-up channel.[/font]
  [font=Arial, sans-serif]Use Lufthansa's official website[/font]
  [font=Arial, sans-serif]The Lufthansa website is one of the most important places to start when you need customer support. Official online tools can provide information about reservations?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] flight status?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] check-in?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] baggage?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] refunds?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] travel requirements?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and other services.[/font]
  [font=Arial, sans-serif]Start by visiting Lufthansa's official website directly rather than relying on an advertisement or an unfamiliar third-party page. Navigate to the help?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] customer-service?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or feedback section that corresponds with your problem.[/font]
  [font=Arial, sans-serif]If your issue concerns an existing reservation?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] keep your booking confirmation available. Your reservation information can help you locate the correct support process and reduce unnecessary back-and-forth communication.[/font]
  [font=Arial, sans-serif]Check your booking before contacting support[/font]
  [font=Arial, sans-serif]Before asking Lufthansa to respond?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] check whether your question can be answered through the reservation-management tools. This is particularly useful for flight times?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] seat information?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] baggage allowances?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] check-in?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and itinerary details.[/font]
  [font=Arial, sans-serif]If Lufthansa has already changed your itinerary?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] the updated information may appear in your booking. Checking the reservation first can also help you determine whether the issue is a technical problem?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] a schedule change?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or something requiring direct assistance.[/font]
  [font=Arial, sans-serif]For complicated problems?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] take screenshots of important information before contacting support. Keep copies of emails?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] receipts?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] boarding passes?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] cancellation notices?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and other documents connected to the booking.[/font]
  [font=Arial, sans-serif]Contact Lufthansa through the appropriate channel[/font]
  [font=Arial, sans-serif]Different travel problems may require different support channels. A general customer-service request is not necessarily handled in the same way as a baggage claim?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] refund request?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or complaint.[/font]
  [font=Arial, sans-serif]For a simple question?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] online help resources may be sufficient. For an existing reservation?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] an official customer-service channel may be more appropriate. For baggage problems?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] passengers should follow the airline's baggage-reporting procedures. For refunds or compensation-related questions?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] use the relevant official claim or feedback process.[/font]
  [font=Arial, sans-serif]The important point is to choose the channel designed for the specific problem instead of repeatedly sending the same general message.[/font]
  [font=Arial, sans-serif]What information should you include?[/font]
  [font=Arial, sans-serif]A well-organized customer-service request can make it easier for an airline representative to understand your case. Include only information that is relevant to the issue.[/font]
  [font=Arial, sans-serif]Useful information can include your full passenger name?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] booking reference?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] flight number?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] departure and arrival airports?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] travel date?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and a concise explanation of the problem. If you are requesting money back?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] clearly state what you are requesting and why.[/font]
  [font=Arial, sans-serif]If you previously contacted Lufthansa?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] provide the case or reference number. You can also mention the date of your previous contact and explain that you are following up because you have not yet received a response.[/font]
  [font=Arial, sans-serif]Do not send unnecessary sensitive information through an unverified contact channel. In particular?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] be cautious about sharing complete payment-card information?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] account passwords?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] authentication codes?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or identity documents unless you are using a legitimate Lufthansa process that specifically requires them.[/font]
  [font=Arial, sans-serif]Follow up on an unanswered Lufthansa complaint[/font]
  [font=Arial, sans-serif]If you submitted a complaint and have not received a response?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] check your email inbox and spam or junk folders first. Automated confirmations can sometimes be filtered.[/font]
  [font=Arial, sans-serif]If you received a case number?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] use it when following up. Explain that you are following up on an existing case rather than opening an entirely new complaint.[/font]
  [font=Arial, sans-serif]A useful follow-up should be short and specific. State the case number?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] original submission date?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] issue?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and action you are requesting. Avoid sending an extremely long message containing information unrelated to the case.[/font]
  [font=Arial, sans-serif]For example?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] you might explain that you submitted a refund request on a particular date?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] received a reference number?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and are contacting the company because you have not yet received an update. This gives the representative a clear reason for reviewing the case.[/font]
  [font=Arial, sans-serif]What if Lufthansa does not respond to a refund request?[/font]
  [font=Arial, sans-serif]Refund requests can require additional processing depending on how the ticket was purchased and the circumstances surrounding the cancellation or change. Start by confirming the ticket's refund conditions and checking whether the request was submitted successfully.[/font]
  [font=Arial, sans-serif]If you booked through a travel agency or another online travel company?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] the seller may have an important role in the refund process. In that situation?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] determine whether Lufthansa or the agency is responsible for processing the particular refund.[/font]
  [font=Arial, sans-serif]Keep your ticket receipt and payment records. If the refund concerns a canceled flight?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] retain the cancellation notice and any communication you received from the airline.[/font]
  [font=Arial, sans-serif]If a response remains outstanding?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] follow up using the official channel associated with your original request and provide the existing reference number.[/font]
  [font=Arial, sans-serif]What if your flight was canceled?[/font]
  [font=Arial, sans-serif]When a flight is canceled?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] passengers may have questions about rebooking?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] refunds?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] replacement flights?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and other available options. The exact options depend on the circumstances and applicable rules.[/font]
  [font=Arial, sans-serif]First?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] check your booking for updated itinerary information. Lufthansa may provide rebooking information through its website?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] app?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] email?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or other official communication.[/font]
  [font=Arial, sans-serif]If the available option does not resolve your situation?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] contact the appropriate Lufthansa support channel. Give your booking reference and explain whether you are seeking rebooking or information about refund options.[/font]
  [font=Arial, sans-serif]Do not assume that every cancellation creates the same entitlement. Passenger rights can depend on the route?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] applicable regulations?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] cause of disruption?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] ticket conditions?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and other circumstances.[/font]
  [font=Arial, sans-serif]What if Lufthansa does not answer about baggage?[/font]
  [font=Arial, sans-serif]Baggage problems should generally be handled through the airline's baggage service process. If your checked bag is delayed?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] damaged?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or missing?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] report the problem using the appropriate airport or online procedure as soon as possible.[/font]
  [font=Arial, sans-serif]Keep the baggage report reference?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] baggage tag?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] boarding pass?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] receipts?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and correspondence. If you need to follow up?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] provide the baggage report number so the relevant team can locate your case.[/font]
  [font=Arial, sans-serif]Avoid submitting duplicate baggage reports unless the official process specifically tells you to do so. A clear record of the original report can make follow-up easier.[/font]
  [font=Arial, sans-serif]Can social media help you get a response?[/font]
  [font=Arial, sans-serif]Some travelers use social-media messaging when they are unable to obtain a response through another support channel. If Lufthansa offers an official social-media support account?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] verify that the account is genuinely operated by Lufthansa before communicating with it.[/font]
  [font=Arial, sans-serif]Social media can be useful for directing a traveler toward the correct support process?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] but it should not replace the official claim process when your issue requires documentation.[/font]
  [font=Arial, sans-serif]Never post your booking reference?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] passport information?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] payment information?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or other private details publicly. If an official representative asks for additional information through a private channel?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] verify the account carefully.[/font]
  [font=Arial, sans-serif]Be careful with unofficial Lufthansa phone numbers[/font]
  [font=Arial, sans-serif]Searching online for “Lufthansa customer service number” can produce many websites containing phone numbers. Not every number displayed online belongs to Lufthansa.[/font]
  [font=Arial, sans-serif]The number [/font][font=Arial, sans-serif]?{+1_855_509_38.59} US +44-808-175-73.75 (UK)][/font][font=Arial, sans-serif] is included here because it was supplied for this article?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] but it should [/font][font=Arial, sans-serif]not be treated as an officially verified Lufthansa number[/font][font=Arial, sans-serif] based on this article. Before calling any number found outside Lufthansa's official website?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] verify it independently.[/font]
  [font=Arial, sans-serif]Be especially cautious if someone claiming to represent an airline asks for gift cards?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] cryptocurrency?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] remote computer access?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] passwords?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] one-time verification codes?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or unusual payment methods. These are warning signs that you may not be dealing with a legitimate airline representative.[/font]
  [font=Arial, sans-serif]Keep a complete record of your communication[/font]
  [font=Arial, sans-serif]If your issue becomes complicated?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] documentation can be extremely valuable. Save your booking confirmation?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] ticket receipt?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] emails?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] chat transcripts?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] cancellation notifications?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] receipts?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and case numbers.[/font]
  [font=Arial, sans-serif]Create a simple timeline showing when you contacted Lufthansa?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] what you requested?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and what response you received. This can make a follow-up message much clearer.[/font]
  [font=Arial, sans-serif]For example?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] you could record the original complaint date?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] reference number?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] subsequent follow-up dates?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and any promised response. If you eventually need to contact another relevant organization?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] having this information organized can help explain what happened.[/font]
  [font=Arial, sans-serif]What should you do if Lufthansa still does not respond?[/font]
  [font=Arial, sans-serif]If reasonable follow-ups through the appropriate official process do not produce an answer?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] review whether another party is responsible for the booking. If you purchased the ticket through a travel agency or online travel agency?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] that company may need to handle part of the request.[/font]
  [font=Arial, sans-serif]Depending on the nature of the dispute and the country involved?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] passengers may also have access to applicable consumer-protection bodies?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] aviation authorities?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] alternative dispute-resolution procedures?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or payment-dispute processes. The correct option depends on the circumstances and applicable law.[/font]
  [font=Arial, sans-serif]Before escalating externally?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] keep evidence showing that you attempted to resolve the matter directly with the airline or relevant seller.[/font]
  [font=Arial, sans-serif]Tips for getting a useful Lufthansa response[/font]
  [font=Arial, sans-serif]Keep your message concise and factual. Put the booking reference and requested action near the beginning. Explain the problem in chronological order and avoid adding unrelated information.[/font]
  [font=Arial, sans-serif]Use a clear subject line when an email or online form provides one. Instead of writing “Urgent problem?{+1_855_509_38.59} US +44-808-175-73.75 (UK)]” use a description such as “Refund request – booking ABC123 – follow-up.”[/font]
  [font=Arial, sans-serif]If you are requesting compensation or reimbursement?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] explain exactly what you are requesting and provide supporting documentation where appropriate.[/font]
  [font=Arial, sans-serif]Check your contact information carefully. An incorrect email address or phone number can prevent Lufthansa from responding successfully.[/font]
  [font=Arial, sans-serif]Finally?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] allow the support team reasonable time to process the request before repeatedly contacting them. Some cases require coordination between departments?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] particularly when they involve refunds?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] irregular operations?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] baggage?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or complex ticketing arrangements.[/font]
  [font=Arial, sans-serif]Frequently Asked Questions[/font]
  [font=Arial, sans-serif]1. How to get Lufthansa to respond?[/font]
  [font=Arial, sans-serif]Use Lufthansa's official customer-service?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] help?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] feedback?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or booking-management channels according to the type of problem. Include your booking reference?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] passenger details?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] flight information?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and a concise description of what you need.[/font]
  [font=Arial, sans-serif]2. How long does Lufthansa take to respond to a complaint?[/font]
  [font=Arial, sans-serif]Response times can vary depending on the type and complexity of the request. Check the confirmation message for any stated processing information and follow up using your existing case number if a response is overdue.[/font]
  [font=Arial, sans-serif]3. How can I contact Lufthansa about a refund?[/font]
  [font=Arial, sans-serif]Use the official Lufthansa refund or customer-service process applicable to your ticket. If you booked through a travel agency?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] also check whether the agency is responsible for processing the refund.[/font]
  [font=Arial, sans-serif]4. What should I do if Lufthansa ignores my complaint?[/font]
  [font=Arial, sans-serif]Check your original confirmation?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] spam folder?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and case number first. Then follow up through the relevant official channel and provide the original reference number rather than creating unnecessary duplicate requests.[/font]
  [font=Arial, sans-serif]5. Is +1-855-509-38.59 an official Lufthansa number?[/font]
  [font=Arial, sans-serif]This article does not verify [/font][font=Arial, sans-serif]+1-855-509-38.59[/font][font=Arial, sans-serif] as an official Lufthansa customer-service number. Verify any phone number through Lufthansa's official website before sharing personal or payment information.[/font]
  [font=Arial, sans-serif]6. Can I contact Lufthansa online?[/font]
  [font=Arial, sans-serif]Yes. Lufthansa provides online support resources for different travel and booking issues. The appropriate option depends on whether you need help with a reservation?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] baggage?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] refund?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] flight disruption?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or another matter.[/font]
  [font=Arial, sans-serif]7. What information should I give Lufthansa?[/font]
  [font=Arial, sans-serif]Provide relevant information such as your name?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] booking reference?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] flight number?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] travel date?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] contact details?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and a concise description of the issue. Include your existing case number if you are following up.[/font]
  [font=Arial, sans-serif]8. What if Lufthansa canceled my flight and has not responded?[/font]
  [font=Arial, sans-serif]Check your reservation for updated travel information and review the applicable rebooking or refund options. If you need further assistance?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] contact Lufthansa through its official support channel and keep records of your communications.[/font]
  [font=Arial, sans-serif]9. Can I complain to another organization if Lufthansa does not respond?[/font]
  [font=Arial, sans-serif]Depending on your location?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] route?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] ticket purchase arrangements?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] and the nature of the dispute?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] consumer-protection or aviation-related complaint mechanisms may be available. Keep evidence of your communications with Lufthansa before escalating.[/font]
  [font=Arial, sans-serif]10. How can I avoid Lufthansa customer-service scams?[/font]
  [font=Arial, sans-serif]Use contact information published on Lufthansa's official website whenever possible. Do not provide passwords?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] verification codes?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] complete payment-card information?{+1_855_509_38.59} US +44-808-175-73.75 (UK)] or remote computer access to an unverified person claiming to represent the airline.[/font]

Connectez-vous ou inscrivez-vous pour participer à la discussion.