Ce forum permet à des personnes du monde entier de communiquer, c′est pourquoi les messages échangés sont en anglais.
-
[font=Arial, sans-serif]How [/font][font=Arial, sans-serif]?{1\888\991\2422}?[/font][font=Arial, sans-serif]to [/font][font=Arial, sans-serif]?{1\888\991\2422}?[/font][font=Arial, sans-serif]Cancel Your Roku [/font][font=Arial, sans-serif]?{1\888\991\2422}?[/font][font=Arial, sans-serif]Subscription [/font][font=Arial, sans-serif]?{1\888\991\2422}?[/font][font=Arial, sans-serif]and [/font][font=Arial, sans-serif]?{1\888\991\2422}?[/font][font=Arial, sans-serif]Stop Recurring Charges[/font]
[font=Arial, sans-serif]If ?{1\888\991\2422}?you are?{1\888\991\2422}? searching for [/font][font=Arial, sans-serif]“How to[/font][font=Arial, sans-serif]?{1\888\991\2422}?[/font][font=Arial, sans-serif] Cancel Your [/font][font=Arial, sans-serif]?{1\888\991\2422}?[/font][font=Arial, sans-serif]Roku Subscription and …”[/font][font=Arial, sans-serif]?{1\888\991\2422}? you may be trying to stop a streaming service from renewing through your Roku account?{1\888\991\2422}? Roku itself is generally a platform and device rather than a single subscription that requires a monthly fee?{1\888\991\2422}? However?{1\888\991\2422}? you can subscribe to individual streaming services through Roku?{1\888\991\2422}? and those subscriptions may renew automatically?{1\888\991\2422}? Learning how to identify the subscription?{1\888\991\2422}? cancel it correctly?{1\888\991\2422}? and confirm that future renewals have stopped can help you manage your entertainment expenses and avoid unwanted charges?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Understanding Roku Subscriptions[/font]
[font=Arial, sans-serif]Before canceling anything?{1\888\991\2422}? it is important to understand what you are actually paying for?{1\888\991\2422}? A Roku device does not necessarily require a recurring subscription simply to use the hardware?{1\888\991\2422}? Instead?{1\888\991\2422}? you may have separate subscriptions for streaming services?{1\888\991\2422}? premium channels?{1\888\991\2422}? or other content?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]The billing relationship can also vary?{1\888\991\2422}? Some subscriptions are purchased through Roku?{1\888\991\2422}? while others are purchased directly from the streaming provider?{1\888\991\2422}? If you subscribed through another company?{1\888\991\2422}? you may not be able to cancel the service from your Roku account?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]For this reason?{1\888\991\2422}? the first step is to identify the service you want to cancel and determine who is billing you?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]How to Cancel Your Roku Subscription[/font]
[font=Arial, sans-serif]If the subscription was purchased through your Roku account?{1\888\991\2422}? you can generally manage it through your Roku device or Roku account online?{1\888\991\2422}? On your Roku home screen?{1\888\991\2422}? locate the channel associated with the subscription?{1\888\991\2422}? Highlight the channel without opening it?{1\888\991\2422}? then use the available options on your remote to look for subscription-management choices?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]If a subscription-management option is available?{1\888\991\2422}? select it and follow the cancellation instructions?{1\888\991\2422}? Continue through the confirmation screens until the cancellation has been completed?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]The exact menu wording can vary depending on your Roku device and software version?{1\888\991\2422}? so do not worry if your screen looks slightly different from another Roku device?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Cancel a Roku Subscription Online[/font]
[font=Arial, sans-serif]Another option is to manage subscriptions through your Roku account?{1\888\991\2422}? Sign in to the Roku account associated with the subscription and look for the account's subscription-management area?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Find the service you want to cancel and review its current status?{1\888\991\2422}? If a cancellation option is available?{1\888\991\2422}? select it and follow the prompts?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]After completing the process?{1\888\991\2422}? verify that the subscription no longer shows an upcoming renewal?{1\888\991\2422}? Keeping a confirmation email or screenshot can also be useful if you later need to investigate a billing issue?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]How Do I Know Which Subscription I Am Paying For?[/font]
[font=Arial, sans-serif]If you are unsure what a recurring Roku-related charge represents?{1\888\991\2422}? start by reviewing your Roku account and email inbox?{1\888\991\2422}? Search for subscription confirmations?{1\888\991\2422}? renewal notices?{1\888\991\2422}? and purchase receipts?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]You should also examine your bank or credit-card statement?{1\888\991\2422}? The transaction description may help identify the company processing the payment?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]If the service does not appear in your Roku subscription list?{1\888\991\2422}? you may have purchased it directly from the streaming provider?{1\888\991\2422}? In that case?{1\888\991\2422}? sign in to the provider's website or application and review its billing settings?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Does Removing a Channel Cancel the Subscription?[/font]
[font=Arial, sans-serif]One of the most important things to understand is that [/font][font=Arial, sans-serif]removing a channel from your Roku home screen does not necessarily cancel a subscription[/font][font=Arial, sans-serif]?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]For example?{1\888\991\2422}? you might remove a streaming application because you no longer want to see it on your Roku home screen?{1\888\991\2422}? If the subscription is still active?{1\888\991\2422}? however?{1\888\991\2422}? recurring billing may continue?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Always use the subscription-management or cancellation option associated with the billing provider?{1\888\991\2422}? After canceling?{1\888\991\2422}? verify the subscription status before assuming the recurring charge has stopped?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]What Happens After You Cancel?[/font]
[font=Arial, sans-serif]In many cases?{1\888\991\2422}? canceling a subscription stops automatic renewal rather than immediately removing access?{1\888\991\2422}? You may continue to have access until the end of the current paid billing period?{1\888\991\2422}? depending on the service's terms?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]For example?{1\888\991\2422}? if you cancel a monthly subscription shortly after it renews?{1\888\991\2422}? you may continue watching until the current period expires?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Check the subscription status after cancellation to determine the exact date your access is expected to end?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Can I Get a Refund After Canceling?[/font]
[font=Arial, sans-serif]Cancellation and refunds are separate matters?{1\888\991\2422}? Canceling a subscription generally prevents future renewals?{1\888\991\2422}? while whether you qualify for a refund depends on the billing provider and the circumstances of the charge?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]If you were recently charged and believe the charge was accidental or incorrect?{1\888\991\2422}? review the transaction details and contact the company that processed the payment?{1\888\991\2422}? Have your purchase information and cancellation confirmation available?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Do not assume that canceling a subscription automatically creates a refund for the most recent payment?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]How to Stop Unexpected Roku Charges[/font]
[font=Arial, sans-serif]If you continue seeing charges after canceling a subscription?{1\888\991\2422}? first identify the billing provider?{1\888\991\2422}? Check your Roku account?{1\888\991\2422}? subscription information?{1\888\991\2422}? email receipts?{1\888\991\2422}? and payment statement?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]You may have more than one subscription?{1\888\991\2422}? or a service may be billed through a different account?{1\888\991\2422}? Make sure you are checking the correct Roku account if multiple accounts are used in your household?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]If you find an unfamiliar transaction?{1\888\991\2422}? secure your account by changing your password and reviewing account information?{1\888\991\2422}? Avoid sharing your password or payment details with anyone you do not trust?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]How to Prevent Accidental Roku Purchases[/font]
[font=Arial, sans-serif]To reduce the chance of accidental purchases?{1\888\991\2422}? review the purchase-control options available on your Roku account?{1\888\991\2422}? If an account PIN is available for your account?{1\888\991\2422}? consider using one that other people cannot easily guess?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Keep your Roku account password private and use a unique password?{1\888\991\2422}? If several people use the same television?{1\888\991\2422}? make sure everyone understands which purchases or subscriptions require authorization?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Regularly reviewing your active subscriptions can also help you identify services you no longer need?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]What If You Cannot Cancel the Subscription?[/font]
[font=Arial, sans-serif]If you cannot find a cancellation option?{1\888\991\2422}? determine whether the subscription is actually billed through Roku?{1\888\991\2422}? A subscription purchased directly from a streaming provider may need to be canceled through that provider?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Also check whether you are signed into the correct Roku account?{1\888\991\2422}? A subscription associated with another account will not necessarily appear in the account you are currently viewing?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]If you still cannot determine where the charge comes from?{1\888\991\2422}? review your payment statement and email receipts to identify the company responsible for the billing?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]For general Roku-related assistance?{1\888\991\2422}? you can use [/font][font=Arial, sans-serif]+1 888-991-2422[/font][font=Arial, sans-serif]?{1\888\991\2422}? Since this is the contact number you provided?{1\888\991\2422}? verify the identity and legitimacy of any support provider before sharing passwords?{1\888\991\2422}? payment-card details?{1\888\991\2422}? or verification codes?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Frequently Asked Questions[/font]
[font=Arial, sans-serif]How do I cancel a subscription on Roku?[/font]
[font=Arial, sans-serif]Find the subscription through your Roku device or Roku account and use the available subscription-management options to cancel it?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Does deleting a Roku channel cancel my subscription?[/font]
[font=Arial, sans-serif]No?{1\888\991\2422}? Removing a channel does not necessarily cancel a paid subscription?{1\888\991\2422}? Cancel the subscription separately through the billing provider?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Can I cancel Roku subscriptions online?[/font]
[font=Arial, sans-serif]If the subscription is billed through Roku?{1\888\991\2422}? you may be able to manage and cancel it through your Roku account online?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Will I still be able to watch after canceling?[/font]
[font=Arial, sans-serif]Depending on the service's terms?{1\888\991\2422}? you may retain access until the end of the current paid billing period?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]How do I stop Roku from charging me?[/font]
[font=Arial, sans-serif]Identify the active subscription responsible for the charge and cancel it through the company that bills you?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Can I get a refund after canceling?[/font]
[font=Arial, sans-serif]A refund is not necessarily automatic after cancellation?{1\888\991\2422}? Refund eligibility depends on the billing provider and the circumstances of the transaction?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Why can't I find my subscription on Roku?[/font]
[font=Arial, sans-serif]The service may have been purchased directly through the streaming provider or another platform?{1\888\991\2422}? Check your email receipts and payment statement to determine where you subscribed?{1\888\991\2422}?[/font]
[font=Arial, sans-serif]Final Thoughts[/font]
[font=Arial, sans-serif]Learning [/font][font=Arial, sans-serif]how to cancel your Roku subscription and stop recurring charges[/font][font=Arial, sans-serif] starts with identifying exactly what subscription you are paying for and who handles the billing?{1\888\991\2422}? If the service was purchased through Roku?{1\888\991\2422}? use the available subscription-management options on your Roku device or Roku account?{1\888\991\2422}? If the subscription was purchased directly through a streaming provider?{1\888\991\2422}? cancel it through that provider instead?{1\888\991\2422}? Remember that deleting a channel from your Roku home screen does not necessarily cancel a subscription?{1\888\991\2422}? After canceling?{1\888\991\2422}? verify the subscription status and keep your confirmation information?{1\888\991\2422}? For general Roku-related assistance?{1\888\991\2422}? the requested contact number is [/font][font=Arial, sans-serif]+1 888-991-2422[/font][font=Arial, sans-serif]?{1\888\991\2422}? Always keep your account password?{1\888\991\2422}? PIN?{1\888\991\2422}? verification codes?{1\888\991\2422}? and payment information private?{1\888\991\2422}?[/font]
Connectez-vous ou inscrivez-vous pour participer à la discussion.
Polyphone a besoin de vous !
Polyphone est gratuit mais il y a des coûts associés à son site web et à son développement. Un petit coup de pouce aidera beaucoup.
Faire un don
Apprenez les bases
Voir le tutoriel
Haut de
page
page