Ce forum permet à des personnes du monde entier de communiquer, c′est pourquoi les messages échangés sont en anglais.
-
[font=Arial, sans-serif]You can pay your Xfinity bill over the phone by calling 1-800-XFINITY (+1-888-337-9002) and following the automated prompts.[/font]
[font=Arial, sans-serif]Steps to Pay Xfinity Bill by Phone[/font]
[font=Arial, sans-serif]Dial the number: Call +1-888-337-9002 from your phone.Provide identification: Enter or provide your account number, phone number, or ZIP code when prompted.Select billing options: Choose the billing and payment option from the menu.Enter payment details: Follow the prompts to use an eligible credit card, debit card, or bank account.Optional live agent: If available, follow the prompts to speak with a representative for additional payment assistance. Additional fees may apply for certain assisted payment services.[/font]
[font=Arial, sans-serif]Guest and No-Sign-In Payment Options[/font]
[font=Arial, sans-serif]If you do not want to sign in to your Xfinity account, you may have alternative ways to make a payment.[/font]
[font=Arial, sans-serif]By Phone[/font]
[font=Arial, sans-serif]Call 1-800-XFINITY (+1-888-337-9002) and follow the automated payment prompts. Have your Xfinity account information and payment method ready.[/font]
[font=Arial, sans-serif]In Person[/font]
[font=Arial, sans-serif]Visit an Xfinity Retail Store and check whether a self-service payment kiosk or other payment option is available at that location.[/font]
[font=Arial, sans-serif]By Mail[/font]
[font=Arial, sans-serif]You can send a check or money order using the payment instructions and payment address provided on your paper Xfinity statement.[/font]
[font=Arial, sans-serif]Xfinity Prepaid or Mobile[/font]
[font=Arial, sans-serif]Customers using eligible prepaid services may have separate payment or refill options that do not require the same account-login process as standard residential billing.[/font]
[font=Arial, sans-serif]Alternative Ways to Pay Your Xfinity Bill[/font]
[font=Arial, sans-serif]You can pay your Xfinity bill through several methods depending on your account and available services.[/font]
[font=Arial, sans-serif]Online Account[/font]
[font=Arial, sans-serif]Sign in to your Xfinity account using your Primary or Manager Xfinity ID.[/font]
[font=Arial, sans-serif]Go to Billing & Pay and select Make a Payment. You can review your balance, payment history, and available payment options.[/font]
[font=Arial, sans-serif]Xfinity App[/font]
[font=Arial, sans-serif]Open the Xfinity app on your mobile device.[/font]
[font=Arial, sans-serif]Tap the Account section.Select Make a Payment.Enter or select your payment information.Review the payment details.Submit the payment.[/font]
[font=Arial, sans-serif]X1 Voice Remote[/font]
[font=Arial, sans-serif]If available on your X1 service, press the voice button on your X1 remote and say "Pay my bill."[/font]
[font=Arial, sans-serif]The system can provide instructions for completing the payment through your connected device.[/font]
[font=Arial, sans-serif]By Phone[/font]
[font=Arial, sans-serif]Call 1-800-XFINITY (+1-888-337-9002) and use the automated payment system.[/font]
[font=Arial, sans-serif]In Person[/font]
[font=Arial, sans-serif]Visit an Xfinity Retail Store and check the payment options available at that location.[/font]
[font=Arial, sans-serif]Accepted Payment Methods[/font]
[font=Arial, sans-serif]Depending on the payment channel and your account, available methods may include:[/font]
[font=Arial, sans-serif]Credit cardsDebit cardsEligible U.S. bank accountsOther payment methods displayed through your Xfinity account or payment system[/font]
[font=Arial, sans-serif]Pay Online[/font]
[font=Arial, sans-serif]To make an online payment:[/font]
[font=Arial, sans-serif]Sign in with your Primary or Manager Xfinity ID.Open Billing & Pay.Select Make a Payment.Choose the amount you want to pay.Select the payment date.Choose a saved payment method or add a new eligible payment method.Review the information and submit the payment.[/font]
[font=Arial, sans-serif]Pay Through the Xfinity App[/font]
[font=Arial, sans-serif]To make a payment through the Xfinity app:[/font]
[font=Arial, sans-serif]Open the Xfinity app.Tap the Account section.Select Make a Payment.Follow the payment instructions.Review and confirm the transaction.[/font]
[font=Arial, sans-serif]If AutoPay is enabled, the available payment options may be displayed differently.[/font]
[font=Arial, sans-serif]Pay by Phone or TV[/font]
[font=Arial, sans-serif]Phone Payment[/font]
[font=Arial, sans-serif]Call 1-800-XFINITY (+1-888-337-9002) and follow the automated payment instructions.[/font]
[font=Arial, sans-serif]TV Payment[/font]
[font=Arial, sans-serif]Press the microphone button on your X1 Voice Remote and say "Pay my bill." Follow the instructions shown on your TV screen.[/font]
[font=Arial, sans-serif]Pay In Person or by Mail[/font]
[font=Arial, sans-serif]Retail Store[/font]
[font=Arial, sans-serif]Visit an Xfinity Retail Store and check whether a payment kiosk or other payment service is available.[/font]
[font=Arial, sans-serif]Mail[/font]
[font=Arial, sans-serif]Send a check or money order using the payment instructions and address shown on your Xfinity billing statement.[/font]
[font=Arial, sans-serif]If Xfinity Bill Payment Is Not Working[/font]
[font=Arial, sans-serif]Sometimes online or app-based bill payment may not work because of temporary service issues, account permissions, or an outdated application.[/font]
[font=Arial, sans-serif]Common Reasons and Fixes[/font]
[font=Arial, sans-serif]Temporary System Issue:[/font]
[font=Arial, sans-serif]Xfinity's online payment system or app may temporarily experience technical problems. Waiting and trying again later may resolve the issue.[/font]
[font=Arial, sans-serif]Incorrect User Permissions:[/font]
[font=Arial, sans-serif]If you are using a secondary Xfinity ID instead of the Primary or Manager ID, you may not have permission to manage billing or payments. Check your account permissions.[/font]
[font=Arial, sans-serif]Outdated App:[/font]
[font=Arial, sans-serif]An outdated Xfinity app may cause certain features to stop working. Update the application through the appropriate app store and try again.[/font]
[font=Arial, sans-serif]Browser Problems:[/font]
[font=Arial, sans-serif]If online payment is not working, try refreshing the page, clearing browser data, or using another supported browser.[/font]
[font=Arial, sans-serif]Alternative Payment Methods[/font]
[font=Arial, sans-serif]If the Xfinity app or website is not working, you can try another available payment method.[/font]
[font=Arial, sans-serif]Voice Remote: Say "Pay my bill" through your X1 Voice Remote if the feature is available.Phone: Call 1-800-XFINITY (+1-888-337-9002) and use the automated payment system.Online: Sign in through the Xfinity account portal and open the billing section.In Person: Visit an Xfinity Retail Store and check available payment services.Mail: Use the payment instructions provided on your paper billing statement.[/font]
[font=Arial, sans-serif]Payment Information to Keep Ready[/font]
[font=Arial, sans-serif]Before making your payment, keep the following information available:[/font]
[font=Arial, sans-serif]Xfinity account numberAccount phone number, if requestedBilling ZIP codeCredit or debit card information, if applicableBank account information, if applicable[/font]
[font=Arial, sans-serif]Payment Safety Tips[/font]
[font=Arial, sans-serif]Always use the official Xfinity website, Xfinity app, or the contact information provided on your Xfinity bill when making a payment.[/font]
[font=Arial, sans-serif]Do not provide your payment information to unknown callers or websites. Avoid sending bill payments through gift cards, cryptocurrency, wire transfers, or other unusual payment methods.[/font]
[font=Arial, sans-serif]If you are unsure about a phone number or payment method, verify it through your Xfinity account or the contact information printed on your billing statement.[/font]
Connectez-vous ou inscrivez-vous pour participer à la discussion.
Polyphone a besoin de vous !
Polyphone est gratuit mais il y a des coûts associés à son site web et à son développement. Un petit coup de pouce aidera beaucoup.
Faire un don
Apprenez les bases
Voir le tutoriel
Haut de
page
page